A Tribute to a Friend, Colleague and Mentor

Today, I want to pay tribute to a friend and colleague who has helped shape my life in countless ways.

Thirty years ago, I met James Williams at a workshop offered by WIBO, (The Workshop in Business Opportunities).  Many of you have heard me speak of this wonderful organization over the years, as it transformed both my professional and personal life – thanks in large part to James.

James and some other key people within the WIBO organization gave me the confidence to start my business, and supported me every step of the way.  They helped me recognize my guiding principles which in turn influenced how I structured my business back in 1983. Not only was James instrumental in all this, but he and another WIBO friend later introduced me to my husband.

James Williams, a consultant to Collegiate, the JAMAA assembly for Upper School students addressed the complex issues related to differences—perceived and actual—and the feelings engendered in those who are seen as different and in those whose differences are not immediately apparent but are no less real.

At the time, James was a table leader at WIBO, volunteering his time to help others build strong and profitable businesses. Thanks to his keen insight, leadership qualities and strong work ethic, he eventually became Chairman of the Board. I had the pleasure to serve on the WIBO Board with him for many years.

When I moved to Connecticut twenty years ago, he and I lost touch. Other than a handful of WIBO events over the years, we had little time to catch up with each other. I did learn he married a lovely woman who made him extremely happy; later they had twin boys.

Sadly, James recently passed away.  I attended an incredibly moving memorial service for him, where I learned of the many more lives that James had touched.

After honing his skills and providing business consulting, he moved on to practicing Conflict Resolution, working with Teachers College at Columbia University, and conducting nationwide training workshops. Later, as a human resources consultant and training specialist, he worked with clients such as NASA, the UN Secretariat and Columbia University.

James joined a group of men who mentored boys living in a group home. There he met Quincy, at the time 15 years old. Not only did James help Quincy prepare for college, but James took him under his wing and they remained close for the rest of James life. James and Cynthia’s young twin sons Jeremy and Elijah look up to Quincy, who is helping to pass on their father’s values to them.

As I listened to the eulogies given by James’ colleagues, it was evident, although not surprising, how much he was respected, loved and admired by people from all walks of life. Clearly, mine was just one of many lives he had touched deeply. I’m blessed to have known James, and my heart goes out to his wife and sons. For those of us fortunate enough to have been touched by his kind heart, high standards and infectious laughter, let’s practice what he taught. James’ goodness leaves ripples in our lives and impressions on our heart and soul. Good bye, James. You will be missed.

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Preparing for Trade Show Success

More than half the success of any trade show comes from careful preparation. Our last post discussed 10 things to do before a trade show to boost traffic from qualified prospects.  Today, we’ll discuss 7 other pre-show preparations that will help increase your success and reduce your stress:

1. Choose Your Shows Carefully. If possible, visit a show as an attendee to get a sense of whether it’s a good match for you. Does it reach the right audience? Ask show management for a profile of the attendees and an estimate of traffic. Find out whether it’s an order writing show or not. Ask non-competitive exhibitors about their experience with the show. A trade show is a big investment of time and money, so choose your shows wisely.

2. Plan Your Show Calendar. Some companies exhibit at just one show per year, others at 20 or more. Decide which shows you intend to exhibit at over the next year or two, and you’ll save money on ordering supplies, and reduce the stress of pre-show planning.

3. Design an Effective Booth. An effective booth requires plenty of thought and planning. We will cover this topic further in an upcoming blog post.

4. Order Product Information. Naturally, you’ll want a supply of product brochures, catalogs or sell sheets on hand. Consider whether you want to leave them out for prospects to take, or hand them out judiciously to your strongest prospects. Many people appreciate the offer to send information to their office instead. It lightens their load and ensures you capture their contact information for future followup. You may also get more consideration when your material isn’t buried in a bag of trade show handouts.

5. Develop Lead Forms. Have you ever collected business cards at a trade show, only to forget who wanted information on which products when you got back to your office? Avoid that mistake by developing a form and filling it out while you’re talking to a prospect. Include questions such as what products the prospect is interested in, whether they’d like you send written information or samples, what their budget is, what their objections and concerns are, and when they’d like you to follow up. Staple their business card to the lead form, and your sales team will have all the information they need to follow up efficiently. Your prospects will appreciate the fact that you listened carefully to their requests and followed up accordingly.

6. Consider Giveaways. Giving away small product samples or other free gifts can encourage trade show visitors to stop at your booth and learn more about what you’re selling.  The more closely a giveaway is related to your product line, the better your prospects will be qualified. If you’re looking for giveaway ideas, ask us; we offer dozens of affordable premiums that can be imprinted with your company logo and contact information.

7. Organize a Master Notebook.  One of the best stress-busting practices  you can adopt is to develop a master notebook  for each  trade show you exhibit at.   Include everything you might need during the trip: copies of your exhibitor contract,  airline and hotel reservations, booth set-up instructions, appointment list, correspondence with prospects, schedule of who is working the booth when, your goals for  the show, and anything else you may want to have at your fingertips.  Not only is it helpful during the show, but it’s a great reference for future years.

Start well in advance to prepare these seven key components, and you’ll be well on your way to a successful show. And of course, if you need help with booth design, printed materials, or giveaways, we’d be delighted to help!

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10 Tips For Increasing Qualified Trade Show Booth Traffic

Exhibiting at and attending trade shows are vital activities for many businesses. Our next few blog posts will focus on tips to help you get the most out of your trade shows this year. We’ll start with ways to increase qualified traffic to your booth.

Crowded trade show floor

Studies show that 76% of all trade show attendees know exactly what booths they want to visit before they arrive at the show. How do you make sure that your booth is on the ”must-see” list for your best prospects? Here are 10 tips to head you in the right direction:

1.      Develop a mailing series.  Starting two to three months before the show, send out postcards, brochures, letters, or some combination every two to three weeks. Mail to your in-house list of prospects who are likely to attend the show.

2.      Supplement with e-mailings.  You may not have e-mail addresses for every prospect on your list, but it’s worth e-mailing to those addresses you do have. Intersperse e-mail with postal mailings, and you’ll heighten awareness.

 3.      Rent show lists.  Most trade shows rent attendee lists to exhibitors. At a minimum, send them a postcard before the show. A series of mailings may prove even more beneficial. It may be worthwhile splitting the list and testing a single postcard against a mailing series to see which works better for you.

4.      Consider association lists.   You may find that trade association members are also a valuable source of prospects. If so, think about mailing to those who are likely to attend the shows at which you’ll be exhibiting.

5.      Send new product releases.  Introducing a new product or service at an upcoming show? Send a press release to appropriate magazines and trade publications ahead of time, giving the details and mentioning the show where the introduction will take place.

 6.    Advertise in magazines.  Research shows that booth traffic increases by 40% for every 4 pages of pre-show advertising.  Don’t forget to include your booth number in your ad!

 7.      Adapt your e-mail signature and OGM on your voice mail. Add a line to your e-mail signature mentioning your next trade show. It’s a subtle way to keep it top-of-mind for your prospects. Also consider updating your outgoing voice-mail message with the specifics of the show, especially while they are placed on hold.

 8.      Update your website.  Be sure your website tells prospects which shows you’ll be exhibiting at. You can include a link to the show sites as a service to your web visitors.

9.      Mention in your newsletters and outgoing mail.  If you publish a newsletter or e-newsletter, remember to include information about upcoming trade shows in every issue.   It costs nothing to add to the bottom of your business correspondence: “P.S. I’m attending the XYZ  Conference on  June 2nd thru 4th.  Can I count on you to stop by booth #3412 and check out our latest products?” Write this message on several Post-It notes and attach them to invoices you mail.

10.      Use social media.  Think about every other way you connect with customers and prospects. Whether it’s Facebook, Twitter,  or your company blog, chances are you have one or several opportunities to spread the word using social media.

Of course, getting qualified traffic to your booth is just the beginning. Stay tuned for more tips on how to get the most out of the show, and how to follow-up with prospects afterward.  If we can help you attract visitors to an upcoming conference or trade show, don’t hesitate to give us a call.

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Happy Picto-graphing!

This year, since our family traditionally celebrates both Chanukah and Christmas, (not to mention my eldest son Justin’s birthday on the 27th), you can imagine how hectic things get around our household.   We will be eating Latkes for our Christmas Eve dinner!  They are our families favorite-but least healthy meal…fortunately, we only eat them once a year.

As part of the madness, I enjoy getting creative, so this year, for fun, I made a Holiday Pictograph to share with you. Solve my pictograph below and I will randomly select 12 winners. Each will win 12% off their first order in 2012.   JOIN IN OUR CELEBRATION & ENJOY!

Winners will be selected on Jan 2, 2012

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YIKES! The holidays are HERE!

Sick of buying ties, gloves or slippers? If your stuck on what to buy this year, these make SUPER Gifts or Stocking Stuffers.

Help me support my son Tristan’s Swim Team and at the same time, get a fabulous gift…this raffle has some really great prizes. Why not take a chance?

Questions? Give me a call 203 855-9897

Need corporate of staff gifts, I got those too. You know where to find me.

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I am grateful for you, my family, my friends

Thanksgiving has always been my favorite holiday. There’s something so special about bringing awareness to all the wonderful things you have in your life…things we many times take for granted.

Be thankful for what you have, and share with those who have not!

This year I will be spending the holiday with my parents, my aunt, my niece and nephew and their significant others, my husband and my boys at my sister and brother-in-law’s beautiful home on Long Island.

I love how everybody gathers together, arranging their hectic schedules and setting aside precious time to make happy memories. I love the smells of all the good food.  I love that everybody contributes something, be it bringing a favorite or traditional dish, or helping set the table or clean up.

The senses awaken to the chattering of familiar voices, laughter and yes, even the sound of the football game coming from the next room or the dogs barking outside trying to get my boys to toss a ball to them, and the sound of the basketball dribbling on the pavement.

I especially love that my mom and dad are still able to join us each year, and I am grateful my aunt Ellie has arrived with my parents from Florida and they are healthy enough to make the trip together another year.  I so wish my brother and his wife and daughter could be with us this year as well.  They live in California and we are lucky if we see them once or twice a year. I am grateful they visited with us this summer.

We will spend Thursday night there as well. The next day is even more special to me…less hectic, everyone is relaxed and we can enjoy leftovers, play games or take walks together. It gives us some one-on-one time with each other, which we couldn’t get the night before.  We may play dominoes, charades or my mom’s favorite, Yahtzee. Some of us may choose to watch a favorite movie.

Wouldn’t it be nice if Thanksgiving came more often, when we could actually take the time to relax and enjoy our loved ones.

I am grateful for the good health of my family, and that I have the most wonderful friends anyone could ask for. I am grateful for my dog Tex. If you are receiving this blog, I am also grateful you are in my life.

Have a safe and happy Thanksgiving…

Best,

Barbara

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